Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 Rock Rails

                  Bronco 4Dr 2021-2025 Rock Rails

                  SKU: M2DZ78102D30BA

                  $770.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Pink Grille Lettering

                  Bronco 2021-2025 Pink Grille Lettering

                  SKU: VP2DZ9942528D

                  $49.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4dr 2021 - 2025 Convertible Power Soft Top (4 Door)

                  Bronco 4dr 2021 - 2025 Convertible Power Soft Top (4 Door)

                  SKU: VR2DZ54501C24A

                  $5,499.00

                  + $700.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  Bronco 2021-2025 TufSkinz Artisan Blue Grille Lettering

                  SKU: VN2DZ9942528AD

                  $49.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Seat Pet Barrier

                  Covercraft Front Seat Pet Barrier

                  SKU: VM1PZ78666C07A

                  $99.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268C

                  $829.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Roof Crossbar Kit for use with Large Awnings by Overland

                  Roof Crossbar Kit for use with Large Awnings by Overland

                  SKU: VL1PZ7855100B

                  $609.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport On-Road Assistance Kit

                  Bronco and Bronco Sport On-Road Assistance Kit

                  SKU: VM1PZ19F515AB

                  $69.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Raptor 2022-2025 FORD Matte Black Grille Letter

                  Bronco Raptor 2022-2025 FORD Matte Black Grille Letter

                  SKU: VN2DZ9942528CC

                  $89.00

                  Shipping: Ships by Jul 2
                  Pickup: Free at Dealer
                  Add to Cart
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