Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  ARB TRED PRO RECOVERY BOARDS

                  ARB TRED PRO RECOVERY BOARDS

                  SKU: M1830RB

                  $275.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  2021-2025 FORD PERFORMANCE PARTS BY WARN® BRONCO WINCH COVER

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® BRONCO WINCH COVER

                  SKU: M1821WC

                  $95.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  BRONCO REAR EMBLEM - MATTE BLACK

                  BRONCO REAR EMBLEM - MATTE BLACK

                  SKU: M1447BRMB

                  $80.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VM2DZ99132A08A

                  $89.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 Single Cross Bar

                  Bronco 2021-2025 Single Cross Bar

                  SKU: M2DZ7855100AA

                  $220.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

                  Bronco 2Dr 2021-2025 Floor Liner for Carpet Flooring

                  SKU: M2DZ5413300AA

                  $205.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco Branded Roll-Up Tool Set

                  Bronco Branded Roll-Up Tool Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: ML3Z19A361A

                  $255.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  Bronco 4Dr 2021-2025 Cargo Area Liner

                  SKU: VM2DZ9913042C

                  $99.00

                  Shipping: Ships by May 12
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