Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  FORD PERFORMANCE CARBON FIBER & STAINLESS STEEL KEYCHAIN

                  SKU: M1800FP

                  $29.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  BRONCO SHOCK GUARD SKID PLATES - PAIR

                  SKU: M2500SG

                  $220.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  BRONCO/RANGER M220 REAR RING AND PINION 5.38 RATIO

                  SKU: M4209538

                  $370.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Powered by Ford Classic Fender Badge

                  Powered by Ford Classic Fender Badge

                  SKU: M16098PBF

                  $155.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  F-150 Functional Bead Lock Ring Kit with Fasteners

                  SKU: M1021F15RB

                  $230.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  2021-2025 BRONCO M220 HD REAR AXLE DIFFERENTIAL COVER

                  SKU: M4033BR

                  $220.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" SINISTER BRONZE SINGLE WHEEL

                  SKU: M1007P1780BRN

                  $355.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Parking Only Sign

                  Ford Performance Parking Only Sign

                  SKU: M1827PARK

                  $35.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco M210 Painted Half Shaft Kit

                  Bronco M210 Painted Half Shaft Kit

                  SKU: M3429BR

                  $440.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
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