Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

                  BRONCO 2021-2023 M210 Front Drive Unit 4.46 Ratio

                  SKU: M3002446BF

                  $2,025.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  FORD PERFORMANCE LOGO STAINLESS STEEL BADGE

                  SKU: CM16098M50CJ

                  $40.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 M220 Rear Axle Assembly 4.46 with Electronic Locking Differential

                  Bronco 2021-2023 M220 Rear Axle Assembly 4.46 with Electronic Locking Differential

                  SKU: M4000446B

                  $2,560.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - WHITE

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - WHITE

                  SKU: M1007KM1785KW

                  $1,875.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2023 Tube Door Kit

                  Bronco 2Dr 2021-2023 Tube Door Kit

                  SKU: M19008BTD2

                  $850.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  4DR BRONCO HARD TOP

                  4DR BRONCO HARD TOP

                  SKU: M10500HT

                  $4,995.00

                  Shipping: Ships by Jun 27
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  Bronco Badlands 2021-2023 17x8" Bead Lock Capable Wheel Kit

                  SKU: M1007KDC178B

                  $2,750.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Hoop Step 2 Door

                  Bronco Hoop Step 2 Door

                  SKU: M16450BHS2

                  $965.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FDU UPGRADE KIT 5.13 RATIO

                  BRONCO M210 FDU UPGRADE KIT 5.13 RATIO

                  SKU: M3001513KIT

                  $1,545.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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