Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  BRONCO M210 FDU UPGRADE KIT 5.38 RATIO

                  SKU: M3001538KIT

                  $1,545.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  BRONCO M220 REAR AXLE ASSEMBLY 4.70 RATIO W/ELECTRONIC LOCKING DIFFERENTIAL

                  SKU: M4000470B

                  $2,560.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  BRONCO M210 FRONT DRIVE UNIT 5.38 RATIO W/ELD

                  SKU: M3002538BF

                  $3,040.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  WARN Epic D-Ring Shackle

                  WARN Epic D-Ring Shackle

                  SKU: M1830EDS

                  $65.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-GLOSS

                  2022-2025 BRONCO RAPTOR CARBON FIBER FRONT FENDER FLARE SET-GLOSS

                  SKU: M16268BGF

                  $3,865.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  Bronco 2021-2023 RIGID® Roof Mounted Off-Road Light

                  SKU: M15200KBRL

                  $1,025.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

                  Raptor 2017-2022 FPP Bead Lock Ring Bolt Kit

                  SKU: M503317KBOLT

                  $57.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO METHOD CENTER CAP - BLACK & GRAY

                  BRONCO METHOD CENTER CAP - BLACK & GRAY

                  SKU: M1096FPMS

                  $62.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Sasquatch Blackout Kit

                  Bronco 2021+ Sasquatch Blackout Kit

                  SKU: M1019BBK

                  $925.00

                  Shipping: Ships by Jun 26
                  Pickup: Free at Dealer
                  Add to Cart
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