Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  Bronco 2021-2023 Red Bead Lock Trim Ring

                  SKU: M1021BLR

                  $155.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Canoe Carrier

                  Yakima Rack Mounted Canoe Carrier

                  SKU: VKB3Z7855100D

                  $199.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ford Performance Stainless Steel Marque Plate

                  Ford Performance Stainless Steel Marque Plate

                  SKU: M1828LS

                  $45.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Ford Performance Badge

                  Ford Performance Badge

                  SKU: M16098PBFP

                  $105.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  Bronco 2021-2025 TufSkinz Carbon Fiber Domed Grille Lettering

                  SKU: VN2DZ9942528AB

                  $49.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Tube Door Pull Strap

                  Bronco Tube Door Pull Strap

                  SKU: M19008BTDP

                  $25.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  BRONCO METHOD CENTER CAP - BRONZE

                  BRONCO METHOD CENTER CAP - BRONZE

                  SKU: M1096FPMBR

                  $62.00

                  Shipping: Ships by May 10
                  Pickup: Free at Dealer
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                  Bronco 4Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  Bronco 4Dr 2021-2025 Cargo Area Liner w/ Bronco Logo

                  SKU: M2DZ58047A74BA

                  $160.00

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