Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  BRONCO M210 FRONT DRIVE UNIT RING AND PINION 4.88 RATIO

                  BRONCO M210 FRONT DRIVE UNIT RING AND PINION 4.88 RATIO

                  SKU: M4209488BF

                  $360.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  M14x1.5 Black Lug Nut Vehicle Kit of 24

                  SKU: M1012KF15B

                  $210.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  F-150 Raptor & Bronco Raptor RIGID® Off-Road Driving Lamp Upgrade

                  SKU: M15200RDL

                  $375.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  2021-2024 BRONCO G.O.A.T HOOD COWL DECAL

                  SKU: M1820BRH

                  $100.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD EXTERIOR CLEANING KIT

                  FORD EXTERIOR CLEANING KIT

                  SKU: MFPPCLEAN2

                  $100.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.0" MATTE BLACK SINGLE WHEEL

                  SKU: M1007P1780MB

                  $355.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  BRONCO M210 FRONT DRIVE UNIT RING GEAR AND PINION

                  SKU: M4209470BF

                  $370.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  2021-2025 BRONCO 17" x 8.5" METHOD GRAY SINGLE WHEEL

                  SKU: M1007M1785G

                  $495.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
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                  G.O.A.T Black/Chrome Badge

                  G.O.A.T Black/Chrome Badge

                  SKU: M1447GOAT

                  $35.00

                  Shipping: Ships by Jul 6
                  Pickup: Free at Dealer
                  Add to Cart
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