Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  FPP BRONCO PREMIUM 60OZ FLOOR MAT SET - BLACK

                  SKU: M13086B60

                  $195.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  Bronco 2021+ Bronze Grille Lettering Overlay Kit

                  SKU: M1447BLBR

                  $110.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  Ford Performance Black Stainless Steel Slim Line License Plate Frame

                  SKU: M1828SSB

                  $35.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021+ Ford Performance Sill Plate Kit

                  Bronco 2021+ Ford Performance Sill Plate Kit

                  SKU: M1613208B

                  $110.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE WINCH PULL STRAP

                  FORD PERFORMANCE WINCH PULL STRAP

                  SKU: M1821PS

                  $20.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  2021-2025 FORD PERFORMANCE PARTS BY WARN® FACTOR 55 FAIRLEAD

                  SKU: M1821FL

                  $140.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  Ford Performance 5.0 Battery Charger and Maintainer Bumper Cover

                  SKU: M10300COVER

                  $11.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco/Bronco Sport Black G.O.A.T Badge

                  Bronco/Bronco Sport Black G.O.A.T Badge

                  SKU: M1447GOATBLK

                  $35.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD INTERIOR CLEANING KIT

                  FORD INTERIOR CLEANING KIT

                  SKU: MFPPCLEAN1

                  $40.00

                  Shipping: Ships by Jul 4
                  Pickup: Free at Dealer
                  Add to Cart
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