Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  Bronco 2021-2023 RIGID® Off-Road Fog Light Kit

                  SKU: M15200KBFLK

                  $400.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  BRONCO 2.3L ECOBOOST PERFORMANCE CALIBRATION

                  SKU: M9603B23

                  $850.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  Bronco/Ranger M220 Rear End Ring and Pinion Installation Kit

                  SKU: M4210R

                  $230.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Performance 10x10" EZ-Up Tent

                  Ford Performance 10x10" EZ-Up Tent

                  SKU: M1827T10A

                  $935.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.13 RATIO

                  2021-2025 BRONCO M210 FRONT DRIVE UNIT RING AND PINION 5.13 RATIO

                  SKU: M4209513BF

                  $370.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  RIGID® Off-Road Under Body Amber Lighting Kit

                  RIGID® Off-Road Under Body Amber Lighting Kit

                  SKU: M15200RUNA

                  $305.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  BRONCO 17" X 8.5" METHOD WHEEL + CENTER CAP - GRAY

                  SKU: M1007KM1785KG

                  $1,875.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  FORD PERFORMANCE BY FACTOR 55 Red ULTRAHOOK

                  SKU: M1821UHR

                  $295.00

                  Shipping: Ships by Jul 8
                  Pickup: Free at Dealer
                  Add to Cart
                  2021-2025 BRONCO BEADLOCK TRIM RING KIT - GRAY

                  2021-2025 BRONCO BEADLOCK TRIM RING KIT - GRAY

                  SKU: M1021KBLG

                  $1,025.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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