Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  F-150 2021-2025 Tailgate Letters - Electric Spice

                  SKU: VPL3Z9942528D

                  $89.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Envelope Style Cargo Net

                  Envelope Style Cargo Net

                  SKU: JL1Z7855066A

                  $70.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  Mustang Mach-E 2021-2025 Side Window Deflectors - Low Profile, Smoke by Husky Liners®

                  SKU: VMK9Z18246A

                  $89.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  Mustang Mach-E 2021-2025 Charge Port Weather Kit

                  SKU: PK9Z10D802A

                  $95.00

                  Shipping: Ships by Sep 2
                  Dealer Pickup: Not Available
                  Add to Cart
                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  Bronco 2Dr 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VM2DZ99132A08A

                  $89.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Rear Splash Guards

                  Ranger 2019-2023 Rear Splash Guards

                  SKU: KB3Z16A550BB

                  $60.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  M14 X 1.5 BLACK SECURITY LUG NUT KIT OF 4

                  SKU: M1A043A

                  $67.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  Super Duty 2017-2022 Front Molded Splash Guards with Ford Oval Logo

                  SKU: HC3Z16A550CB

                  $60.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  Maverick 2022-2025 TufSkinz Carbon Fiber Domed Tailgate Lettering Inserts

                  SKU: VPZ6Z9942528AA

                  $59.00

                  Shipping: Ships by Sep 2
                  Pickup: Free at Dealer
                  Add to Cart
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