Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  Bronco 4Dr 2021-2025 3D Multicolor Full Vehicle Cover w/o Roof Rails

                  SKU: VM2DZ19A412G

                  $1,069.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - L/H

                  F-150 2022-2025 Putco Bed MOLLE Panels for 6.5ft Bed - L/H

                  SKU: VML3Z99425B64E

                  $509.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Soft Folding Tonneau/Bed Cover by Advantage for 5 ft Bed

                  Ranger 2024-2025 Soft Folding Tonneau/Bed Cover by Advantage for 5 ft Bed

                  SKU: VR1WZ99501A42KB

                  $669.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  Super Duty 2017-2021 Advantage Retractable Tonneau Cover for 6.75' Bed

                  SKU: VHC3Z99501A42R

                  $2,009.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

                  Super Duty 2017 Chrome Electric Tailgate Latch Trim w/o LED

                  SKU: VHC3Z1522404D

                  $99.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  F-150 2015-2025 Rev Hard Roll Up Bed Cover for 6.5 ft Bed

                  SKU: VGL3Z99501A42CB

                  $1,229.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Putco Stainless Steel Hood Badge Lettering

                  Super Duty 2023-2025 Putco Stainless Steel Hood Badge Lettering

                  SKU: VPC3Z16606A

                  $39.00

                  Shipping: Ships by May 20
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

                  Super Duty 2023-2025 Hood Letter Inserts - Electric Spice

                  SKU: VPC3Z9942528FC

                  $69.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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