Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  F-150 SuperCab 2015-2025 Chrome Aluminum 5" Step Bars

                  SKU: FL3Z16450BD

                  $750.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  Super Duty 2017-2025 TPMS Trailer Sensor Kit without Pro Trailer Backup Assist

                  SKU: LC3Z1A189EG

                  $650.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  SKU: VML3Z99501A42CR

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 Leer Group Cactus Gray Premium Low Profile Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BJ

                  $4,599.00

                  + $266.00 Installation
                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  SKU: VML3Z25600D20A

                  $549.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  Super Duty 2017-2022 5th Wheel Gooseneck Hitch Prep Package

                  SKU: LC3Z5F057A

                  $1,015.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BN

                  $4,599.00

                  + $266.00 Installation
                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Star White T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code AZ - NON-RETURNABLE

                  SKU: VPC3Z99501A42FF

                  $4,179.00

                  + $266.00 Installation
                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  Bronco 4Dr 2021-2025 Air Design® Fender Flares

                  SKU: VM2DZ16268C

                  $829.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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