Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2018-2025 White Single Hood Stripe Kit

                  Mustang 2018-2025 White Single Hood Stripe Kit

                  SKU: VJR3Z6320000DB

                  $89.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025, Floor Mats, Carpeted, 60 oz., 2-pc, Black, Front Set

                  Mustang 2024-2025, Floor Mats, Carpeted, 60 oz., 2-pc, Black, Front Set

                  SKU: SR3Z6313300BA

                  $205.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  100 Series 4 Button Remote Start System

                  100 Series 4 Button Remote Start System

                  SKU: BC3Z19G364A

                  $375.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 BestTop Soft Bed Cap for 5.5' Bed without Camera

                  F-150 2021-2025 BestTop Soft Bed Cap for 5.5' Bed without Camera

                  SKU: VML3Z99501A42P

                  $1,749.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  Bronco 2Dr 2021-2025 Sunrider Soft Vinyl Retractable Hardtop

                  SKU: VM2DZ54501C24A

                  $1,469.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  F-150 2021-2025 VISCO Matte Black Body Tri-Bar Stripe Kit

                  SKU: VML3Z6320000H

                  $189.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  Super Duty 2020-2022 Black Platinum SS Tailgate Lettering

                  SKU: VLC3Z9942528B

                  $159.00

                  Shipping: Ships by Aug 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2025 White 7" Over The Top Dual Stripe Kit

                  Mustang 2018-2025 White 7" Over The Top Dual Stripe Kit

                  SKU: VJR3Z6320000FB

                  $349.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2026 Boss Cab Protector

                  Super Duty 2017-2026 Boss Cab Protector

                  SKU: VHC3Z99280D71A

                  $1,189.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
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