Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  Mustang 2024-2025 Coverking® Gray Full Vehicle Indoor Cover for EcoBoost Coupe, Low Spoiler

                  SKU: VRR3Z19A412A

                  $589.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Bronco Horse Bimini Top Black with Light Gray

                  Bronco 2Dr 2021-2025 Bronco Horse Bimini Top Black with Light Gray

                  SKU: VM2DZ54500W00M

                  $419.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  Super Duty Super Crew 2023-2025 Air Design® Black Satin Door Molding Kit

                  SKU: VPC3Z1820049A

                  $389.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bushwacker OE Style Fender Flares

                  Ranger 2024-2025 Bushwacker OE Style Fender Flares

                  SKU: VR1WZ16268A

                  $469.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  Super Duty 2017-2022 Stainless Upper Tailgate Trim

                  SKU: VHC3Z99425A34A

                  $49.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Super Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  Super Duty 2023-2025 Super Cab Putco Stainless Steel Door Molding Kit (Rocker Panel) for 6.75' Bed

                  SKU: VPC3Z9910146D

                  $269.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
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                  Super Duty 2023-2025 Air Design® Tailgate Spoiler

                  Super Duty 2023-2025 Air Design® Tailgate Spoiler

                  SKU: VPC3Z9944210A

                  $249.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Door Sill Kit Tremor logo on Black Texture

                  Maverick 2022-2025 Door Sill Kit Tremor logo on Black Texture

                  SKU: VNZ6Z99132A08D

                  $49.00

                  Shipping: Ships by Jun 29
                  Pickup: Free at Dealer
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                  Maverick 2025 Bed Slide for 4.5' Bed

                  Maverick 2025 Bed Slide for 4.5' Bed

                  SKU: VSZ6Z99113C37A

                  $2,099.00

                  Pickup Required
                  Pickup: Free at Dealer
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