Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  Mustang 2024-2025 Coverking® Full Vehicle Indoor Cover for GT Coupe with Performance Pack Pedestal/High Spoiler and Retro Grille

                  SKU: VRR3Z19A412E

                  $589.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  Ranger 2024-2025 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VR1WZ99200A20A

                  $579.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Iconic Silver CabHigh Sport Bed Cap for 5.5 Bed, Paint Code JS - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Iconic Silver CabHigh Sport Bed Cap for 5.5 Bed, Paint Code JS - NON-RETURNABLE

                  SKU: VML3Z99501A42BE

                  $4,499.00

                  + $266.00 Installation
                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  Super Duty Crew Cab 2009-2016 Chromed Aluminum 5" Step Bars

                  SKU: BC3Z16450EA

                  $715.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  Super Duty 2018-2025 Bed Slide for 6.75' Bed

                  SKU: VKC3Z99113C37A

                  $2,299.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  Ranger 2023 Extang Soft Folding Bed Cover 5ft Bed

                  SKU: VKB3Z99501A42AE

                  $639.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 2Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ54501C24B

                  $1,649.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 4Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  Bronco 4Dr 2021-2025 Sunrider Soft Twill for Hard Top

                  SKU: VM2DZ78501C25B

                  $1,639.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  F-150 2022-2025 Leer Group Hard Folding 4 Panel 5.5 Bed Cover

                  SKU: VNL3Z84501A42A

                  $1,639.00

                  Shipping: Ships by May 13
                  Pickup: Free at Dealer
                  Add to Cart
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