Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  SKU: VKB3Z99425A34A

                  $309.00

                  Ranger 2024-2025 CabHigh Cap - Commercial for 5.0ft Bed, Oxford White, Paint Code YZ - NON-RETURNABLE

                  Ranger 2024-2025 CabHigh Cap - Commercial for 5.0ft Bed, Oxford White, Paint Code YZ - NON-RETURNABLE

                  SKU: VR1WZ99501A42W

                  $4,949.00

                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Gunmetal Splash Guards Front Pair

                  SKU: VHC3Z16A550G

                  $369.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with low Spoiler

                  Mustang 2024-2025 Coverking® Black Full Vehicle Indoor Cover for Black Pack Coupe with low Spoiler

                  SKU: VRR3Z19A412H

                  $469.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2020-2026 Soft Folding Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  Super Duty 2020-2026 Soft Folding Truck Bed Cover by RealTruck Advantage® for 8.0 Bed

                  SKU: VPC3Z99501A42N

                  $639.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Convertible 2019-2023 California Special Full Car Cover

                  Mustang Convertible 2019-2023 California Special Full Car Cover

                  SKU: VKR3Z19A412B

                  $559.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2022-2023 Exhaust Tip Chrome 2.75 Inch Round, Fits 3.3L Engine

                  F-150 2022-2023 Exhaust Tip Chrome 2.75 Inch Round, Fits 3.3L Engine

                  SKU: NL3Z5K238B

                  $115.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 33 inch Tire Cover

                  Bronco 2025 Ford TG Stamping, Opaque White Ink Spare 33 inch Tire Cover

                  SKU: R2DZ9945026A

                  $100.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  Super Duty 2023-2026, Regular Cab Floor Mats, Carpeted, 60 oz., 2-pc, Black

                  SKU: SC3Z2513086CA

                  $195.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
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