Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  F-150 2009-2014 Black Trailer Hitch Assembly 2" Receiver

                  SKU: CL3Z19D520A

                  $390.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Locking Hitch Pin for 2" Receivers

                  Locking Hitch Pin for 2" Receivers

                  SKU: VML3Z19A326A

                  $25.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick Crew Cab 2022-2025 GAS All Weather Floor Liner Tray Set for Gas Vehicle Only

                  Maverick Crew Cab 2022-2025 GAS All Weather Floor Liner Tray Set for Gas Vehicle Only

                  SKU: NZ6Z1613086AA

                  $205.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  Yakima Rack Mounted Stand Up Paddleboard Carrier

                  SKU: VKB3Z7855100H

                  $399.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Bed Crossbars by RealTruck Advantage®

                  Ranger 2024-2025 Bed Crossbars by RealTruck Advantage®

                  SKU: VP1WZ9955106FA

                  $449.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  Mustang 2024-2025 Air Design® Dark Matter Gray Quarter Window Scoop Kit (Coupe)

                  SKU: VPR3Z63280B10AJ

                  $359.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  Super Duty 2023-2026 Putco® Polished Stainless Steel Tailgate Lettering For Vehicles w/o Tailgate Applique

                  SKU: VPC3Z9942528B

                  $69.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Off-Road Assistance Kit

                  Ford Off-Road Assistance Kit

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2026 Carbon Fiber Look Tailgate Lettering

                  Super Duty 2023-2026 Carbon Fiber Look Tailgate Lettering

                  SKU: VPC3Z9942528HA

                  $99.00

                  Shipping: Ships by Aug 12
                  Pickup: Free at Dealer
                  Add to Cart
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