Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  Mustang Convertible 2016-2017 WeatherShield Full Car Cover

                  SKU: GR3Z19A412B

                  $535.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  F-150 SuperCab 2021-2025 Black Platinum Body Side Molding for 8.0' Bed

                  SKU: VML3Z9910146D

                  $519.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2021 Embark LS Retractable Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  Super Duty 2017-2021 Embark LS Retractable Truck Bed Cover by RealTruck Advantage® for 8' Bed

                  SKU: VHC3Z99501A42S

                  $2,179.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Darkened Bronze Metallic, Paint Code LJ - NON-RETURNABLE

                  F-150 2025 Leer Group Cab High Sport Bed Cap for 5.5 Bed, Darkened Bronze Metallic, Paint Code LJ - NON-RETURNABLE

                  SKU: VML3Z99501A42BV

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  Expedition 2022-2024 Air Design® Oxford White Painted Body Kit

                  SKU: VML1Z78200B72AE

                  $1,229.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2023 Leer Group Code Orange CabHigh Sport Bed Cap for 5.5 Bed, Paint Code CN - NON-RETURNABLE

                  F-150 2021-2023 Leer Group Code Orange CabHigh Sport Bed Cap for 5.5 Bed, Paint Code CN - NON-RETURNABLE

                  SKU: VML3Z99501A42BM

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Overland 180 Degree Driver's Side Awning

                  Overland 180 Degree Driver's Side Awning

                  SKU: VN1PZ99000C38A

                  $919.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2025 Bed Rail Shim Kit for 6.75 Bed

                  Super Duty 2017-2025 Bed Rail Shim Kit for 6.75 Bed

                  SKU: VHC3Z99000A25A

                  $39.00

                  Shipping: Ships by Aug 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Carbonized Gray CabHigh Sport Bed Cap for 6.5 Bed, Paint Code M7 - NON-RETURNABLE

                  SKU: VML3Z99501A42CJ

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
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