Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  NextBase Duo Cinema IR Remote for Portable RSE, X-Premium

                  SKU: VM1PZ19A164A

                  $29.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 8.0' Bed

                  Super Duty 2021-2025 Power Retractable Tonneau Cover for 8.0' Bed

                  SKU: VMC3Z99501C29B

                  $4,089.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  Expedition MAX 2022-2024 Air Design® Iconic Silver Painted Body Kit

                  SKU: VML1Z78200B72BB

                  $1,419.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty® 2023-2025 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code G4- NON-RETURNABLE

                  Super Duty® 2023-2025 Leer Group Azure Gray T/C Cab High Bed Cap w/o Roof Rack for 8.0 Bed, Paint Code G4- NON-RETURNABLE

                  SKU: VPC3Z99501A42FJ

                  $4,179.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
                  View details
                  Escape 2006-2007 Floor Mount Cargo Net

                  Escape 2006-2007 Floor Mount Cargo Net

                  SKU: 1L8Z78550A66AA

                  $70.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  Ranger 2019-2023 Aeroskin® Hood Protector, Chrome by Husky Liners®

                  SKU: VKB3Z16C900C

                  $189.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  Ranger 2019-2020 Black Premium Flat Front Pair Splash Guards with Ford Logo

                  SKU: KB3Z16A550J

                  $110.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  Covercraft RealTree Xtra Front Seat Covers 40/20/40 in Brown Camo

                  SKU: VML3Z25600D20A

                  $549.00

                  Shipping: Ships by Aug 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  F-150 2021-2025 Leer Group Cab High Sport Bed Cap for 6.5 Bed, Avalanche Gray, Paint Code DR - NON-RETURNABLE

                  SKU: VML3Z99501A42CR

                  $4,499.00

                  + $266.00 Installation
                  Shipping: Not Available
                  Pickup: Not Available
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