Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Maverick 2022-2025 Napier Truck Tent

$279.00

Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

$269.00

Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

$269.00

Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

$269.00

Napier Sportz Cove

$159.00

Sportz Truck Camping Tent for Styleside 6.5' Bed

$319.00

Sportz Truck Camping Tent for Styleside 8.0' Bed

$319.00

Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

$269.00

Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

$1,499.00

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Maverick 2022-2025 Napier Truck Tent

$279.00

Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

$269.00

Mustang 2017-2020 Air Design® Magnetic Side Quarter Window Scoop

$269.00

Mustang 2017-2018 Air Design® Ingot Silver Side Quarter Window Scoop

$269.00

Napier Sportz Cove

$159.00

Sportz Truck Camping Tent for Styleside 6.5' Bed

$319.00

Sportz Truck Camping Tent for Styleside 8.0' Bed

$319.00

Mustang 2018-2023 Air Design® Ingot Silver Side Quarter Panel Scoop

$269.00

Mustang Mach-E 2021-2025, Air Design® Carbon Fiber Rear Deck Spoiler for GT, Select and Premium Models

$1,499.00