Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  Ranger 2024-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VR1WZ13E754A

                  $289.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2025 Trailer Tow Kit

                  Bronco 2025 Trailer Tow Kit

                  SKU: VS2DZ15A416C

                  $499.00

                  + $196.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  Ranger 2019-2023 Lumen TouchLink Bed Lighting Kit

                  SKU: VKB3Z13E754A

                  $249.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2025 Underbody Illumination Courtesy Light Kit

                  F-150 2025 Underbody Illumination Courtesy Light Kit

                  SKU: VPL3Z13D290A

                  $329.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2024 Trailer Tow Kit

                  Bronco 2024 Trailer Tow Kit

                  SKU: VP2DZ15A416B

                  $499.00

                  + $196.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2025, Underbody Illumination Courtesy Light Kit

                  Explorer 2025, Underbody Illumination Courtesy Light Kit

                  SKU: VRB5Z13D290A

                  $279.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Underbody Illumination Courtesy Light Kit

                  Underbody Illumination Courtesy Light Kit

                  SKU: VP1PZ13D290A

                  $279.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  F-150 2021-2025 LUMEN Strip Lighting - LED Bed Lighting Kit

                  SKU: VML3Z13E754A

                  $289.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Underbody Illumination Courtesy Light Kit

                  Bronco 2021-2025 Underbody Illumination Courtesy Light Kit

                  SKU: VP2DZ13D290A

                  $329.00

                  Shipping: Ships by May 21
                  Pickup: Free at Dealer
                  Add to Cart
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