Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  2,101 results
                  Bronco Sport 2022-2025 Seat Cover, Rear, Neoprene, 60/40 with Armrest

                  Bronco Sport 2022-2025 Seat Cover, Rear, Neoprene, 60/40 with Armrest

                  SKU: VN1PZ1863812B

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Carhartt Front Captain's Chair Seat Covers in Brown

                  Carhartt Front Captain's Chair Seat Covers in Brown

                  SKU: VFL3Z15600D20CB

                  $279.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  Super Duty 2017-2022 Crew Cab Stainless Steel Step Bar Filler

                  SKU: VLC3Z99200A20A

                  $699.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VNL2Z7813046A

                  $199.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  Super Duty 2023-2025 LED Warning Strobes - Amber and White, For Vehicles without Upfitter Switches, Baja Tan - For Fleet Use Only

                  SKU: VPC3Z13C788DB

                  $679.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  Yakima Hitch Mounted Swing Bicycle Rack for 4 Bikes

                  SKU: VKB3Z7855100L

                  $839.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Extended Fender Flares

                  F-150 2018-2020 Extended Fender Flares

                  SKU: VJL3Z16268F

                  $489.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2018-2019 Trailer Hitch

                  Explorer 2018-2019 Trailer Hitch

                  SKU: JB5Z19D520AA

                  $385.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Carpet Floor

                  SKU: KT1Z1713086AA

                  $140.00

                  Shipping: Ships by Jul 19
                  Pickup: Free at Dealer
                  Add to Cart
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