Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

$329.00

Escape 2020-2024 Console Vault Vehicle Safe

$329.00

Explorer 2020-2025 Console Vault Vehicle Safe

$329.00

Ranger 2024 In-Vehicle Safe, Floor Vault

$469.00

Console Vault Vehicle Safe for Full Floor Console

$329.00

Bronco Sport 2021-2025 Console Vault Rear Seat Vehicle Safe

$429.00

Bed Safe by Console Vault

$539.00

Ranger 2019-2023 Console Vault Vehicle Safe

$349.00

Expedition 2025, In-Vehicle Safe by Console Vault

$359.00