Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  393 resultsfor "Interior"
                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Rubber Floor

                  Transit Connect 2019-2023 Front 2pc All Weather Floor Liner Tray for Rubber Floor

                  SKU: KT1Z1713086BA

                  $140.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  Mustang Mach-E 2021-2025 DC Safety Charge Cord Bag

                  SKU: VMJ8Z10C744A

                  $49.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

                  SKU: JL3Z1613086AD

                  $125.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Carpet Floor & LUX Box

                  SKU: ML3Z1613300BA

                  $205.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  SKU: DM5Z5413300AC

                  $140.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-150 Battery Jump Start Pack

                  SKU: VJL3Z10C744CS

                  $49.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  SKU: VNZ6Z15600D20A

                  $299.00

                  Shipping: Ships by May 12
                  Pickup: Free at Dealer
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