Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  392 resultsfor "Interior"
                  EcoSport 2018-2022 Rear Door Cargo Net

                  EcoSport 2018-2022 Rear Door Cargo Net

                  SKU: VJN1Z54550A66A

                  $49.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  Bronco 2021-2025 Molle Grate System for Swing Gate

                  SKU: VM2DZ54407B00A

                  $119.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  Explorer 2021-2025 Black Floor Liners 4 Piece Set

                  SKU: MB5Z7813086AC

                  $205.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1613300FA

                  $150.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  Mustang 2015-2025 UVS100 Custom Sunscreen

                  SKU: VJR3Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
                  Add to Cart
                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  Console Vault Vehicle Safe for Base Seat Console, Split Bench Front Seat, 2015-2025.

                  SKU: VFL3Z2806202C

                  $329.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  Maverick 2022-2025 UVS100 Custom Sunscreen

                  SKU: VNZ6Z78519A02A

                  $109.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

                  SKU: HC3Z2613300KA

                  $150.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  Fusion 2017-2020 4pc All Weather Floor Liner Tray

                  SKU: HS7Z5413300DA

                  $205.00

                  Shipping: Ships by Jun 16
                  Pickup: Free at Dealer
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