Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  392 resultsfor "Interior"
                  Expedition MAX 2025, Reversible Cargo Mat

                  Expedition MAX 2025, Reversible Cargo Mat

                  SKU: SL1Z4013046AA

                  $265.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  F-150 CrewCab 2021-2025 Putco Stainless Steel Door Sill Plates

                  SKU: VML3Z99132A08A

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  F-150 Reg Cab 2015-2025 2pc Black Carpet Front Floor Mat Set

                  SKU: JL3Z1513086AD

                  $125.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Portable Mini Fridge Freezer

                  Portable Mini Fridge Freezer

                  SKU: VLL3Z19J316A

                  $759.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  Super Duty 2017-2022 Covercraft Front Row Seat Covers 40/20/40 in Charcoal

                  SKU: VHC3Z25600D20F

                  $329.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  4Knines Cargo Floor Mat for Pets

                  4Knines Cargo Floor Mat for Pets

                  SKU: VMJ6Z7813046A

                  $189.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

                  Super Duty F-250/350/450/550 2023-2025 Ford Trucks Roll-Up Tool Kit

                  SKU: VRC3Z17003A

                  $499.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  F-150 CrewCab SuperCab 2021-2024 Interior Cup Holder Tray

                  SKU: ML3Z1613562AA

                  $60.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  EcoSport 2018-2022 Covercraft Front Row Seat Covers in Charcoal

                  SKU: VJN1Z15600D20B

                  $229.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
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