Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  392 resultsfor "Interior"
                  Escape 2010-2012 Stone Cargo Security Cover

                  Escape 2010-2012 Stone Cargo Security Cover

                  SKU: 9L8Z7845440AA

                  $230.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  Transit 2015-2025 Covercraft Front Captain Seat Covers in Charcoal

                  SKU: VFK4Z16600D20AA

                  $229.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

                  SKU: AL3Z1813300CA

                  $150.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit

                  Ash Cup Coin Holder Kit

                  SKU: AL3Z7804788AA

                  $35.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  Transit 2022-2025 Legend Heavy Duty Rear Door Scuff Plate for use with Crew Van Transit

                  SKU: VNK4Z6113228A

                  $325.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2021-2024 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VM2DZ9906202B

                  $479.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach-E 2021-2025, Floor Mats, Carpeted, 60 oz., 3-pc Set, Black

                  Mustang Mach-E 2021-2025, Floor Mats, Carpeted, 60 oz., 3-pc Set, Black

                  SKU: SJ8Z5813300BA

                  $235.00

                  Shipping: More inventory coming soon
                  Dealer Pickup: Not Available
                  Add to Cart
                  Bronco and Bronco Sport First Aid Safety Kit

                  Bronco and Bronco Sport First Aid Safety Kit

                  SKU: VM1PZ19F515H

                  $49.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  SKU: VRR3Z1863812A

                  $159.00

                  Shipping: Ships by Jun 25
                  Pickup: Free at Dealer
                  Add to Cart
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