Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  383 resultsfor "Interior"
                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  Bronco 2025 Console Vault Rear Under Floor In-Vehicle Safe

                  SKU: VS2DZ9906202CB

                  $479.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

                  Escape 2011-2012 Black Dual Retention Drivers Side 4pc All Weather Rubber Floor Mats

                  SKU: BL8Z7813300AD

                  $140.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  Covercraft Front Captain's Chair Seat Covers in Charcoal

                  SKU: VML3Z15600D20D

                  $239.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  Super Duty 2012-2016 2pc Front All Weather Rubber Floor Mats

                  SKU: DC3Z2513086A

                  $110.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

                  SKU: LB3Z2113300BA

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco and Bronco Sport On-Road Assistance Kit

                  Bronco and Bronco Sport On-Road Assistance Kit

                  SKU: VM1PZ19F515AB

                  $69.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  Bronco Sport 2021-2024 Carhart Rear 60/40 w/Ctr Armrest and Underseat Storage Pebble Gray Seat Covers

                  SKU: VM1PZ1863812C

                  $389.00

                  Shipping: Ships by Jun 30
                  Pickup: Free at Dealer
                  Add to Cart
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