Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  392 resultsfor "Interior"
                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  Expedition 2018-2020 Espresso Carpeted Floor Mats 4-Piece Set

                  SKU: JL1Z7813300FB

                  $125.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  Bronco, 2025 Ford Integrated Tether System (FITS) Package

                  SKU: S2DZ7804567AA

                  $135.00

                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  Expedition 2025, Floor Liner, All-Weather, 4-pc, Black

                  SKU: SL1Z7813086AA

                  $195.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  NOCO Protective Carry Case for GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10C744BS

                  $39.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  Expedition 2019-2020 Black Carpeted Floor Mats, 4-Piece Set

                  SKU: JL1Z7813300FA

                  $125.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  Super Duty 2011-2016 Covercraft Carhartt Front Row Seat Covers 40/20/40 in Gravel

                  SKU: VCC3Z25600D20AB

                  $399.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Expedition EL 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Bench Seat

                  Expedition EL 2025, Floor Liner All-Weather, for 3rd Row, with 2nd Row Bench Seat

                  SKU: SL1Z7813086DA

                  $95.00

                  Shipping: Ships by Jun 11
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Floor Mats, Black, 4-Piece Set, 60 oz. Carpet

                  Ranger 2024-2025 Floor Mats, Black, 4-Piece Set, 60 oz. Carpet

                  SKU: R1WZ1613086BA

                  $310.00

                  Shipping: Ships by Jun 11
                  Dealer Pickup: Not Available
                  Add to Cart
                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  Expedition 2025, Floor Mats, Carpeted, 60 oz., 4-pc Set, Black

                  SKU: SL1Z7813086AB

                  $280.00

                  Shipping: Ships by Jun 11
                  Dealer Pickup: Not Available
                  Add to Cart
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