Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Interior

Interior

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Floor Mats

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Black

Number of Black commodities (5)

Genuine Ford Accessory

Number of Genuine Ford Accessory commodities (5)

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Number of Regular commodities (5)

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Number of Super Cab commodities (5)

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$101 - $200

commodities in range $101 - $200 (5)

$201 - $500

commodities in range $201 - $500 (2)

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Interior

color

brand

cab Type

price Range

Super Duty SuperCab & Crew Cab 2017-2022 3pc All Weather Rubber Floor Mats

$150.00

Ranger SuperCab 2020-2023 4pc Black Carpet Floor Mat Set

$125.00

Super Duty SuperCab 2011-2016 3pc All Weather Rubber Floor Mats

$150.00

Ranger SuperCab 2019 4pc Premium Black Carpet Floor Mat Set

$125.00

F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

$150.00