Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Interior

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                  13 resultsfor "Interior"
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-70 Battery Jump Start Pack

                  NOCO GB-70 Battery Jump Start Pack

                  SKU: VJL3Z10A765BS

                  $259.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  Focus 2015-2018 Black 4pc All Weather Rubber Floor Mats

                  SKU: DM5Z5413300AC

                  $140.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Black Carbon Fiber 6 Speed Shift Knob

                  Black Carbon Fiber 6 Speed Shift Knob

                  SKU: FM5Z7213C

                  $120.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  Ford Logo Soft Sided Cooler Bag with Adjustable Carrying Strap

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  Focus RS 2016-2018 Black Carbon Fiber 6-Speed Shift Knob

                  SKU: H1EZ7213A

                  $135.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder with Lighter Element

                  Ash Cup Coin Holder with Lighter Element

                  SKU: ML3Z2504810AA

                  $75.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2012-2018 4pc Charcoal Black Carpet Floor Mat Set

                  Focus 2012-2018 4pc Charcoal Black Carpet Floor Mat Set

                  SKU: CM5Z5413300BA

                  $125.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Focus 2015-2018 Black Carbon Fiber 6-Speed Shift Knob

                  Focus 2015-2018 Black Carbon Fiber 6-Speed Shift Knob

                  SKU: FM5Z7213B

                  $120.00

                  Shipping: Ships by March 24
                  Pickup: Free at Dealer
                  Add to Cart
                  12
                  1 - 9 of 13 results