Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Products for:

Accessories/
Interior

Interior

Products for:

Ash or Coin Cup

Comfort and Convenience

Floor Mats

Safety/Emergency Kits

Products for:

Black

Number of Black commodities (1)

Blue

Number of Blue commodities (1)

Genuine Ford Accessory

Number of Genuine Ford Accessory commodities (3)

Crew

Number of Crew commodities (1)

$0 - $50

commodities in range $0 - $50 (3)

$51 - $100

commodities in range $51 - $100 (4)

$101 - $200

commodities in range $101 - $200 (4)

$201 - $500

commodities in range $201 - $500 (2)

4 resultsfor "Interior"

price Range:

$51 - $100

Ford Soft Sided Folding Cargo Organizer

Ford Soft Sided Folding Cargo Organizer

SKU: HE5Z78115A00C

$90.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Ford Roadside Assistance Kit

Ford Roadside Assistance Kit

SKU: VFL3Z19F515AC

$59.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

Super Duty 2012-2016 w/Subwoofer 4pc Ebony Black Carpet Floor Mat Set for Super/Crew Cab w/Subwoofer

SKU: CC3Z2813300AA

$100.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

Ash Cup Coin Holder with Lighter Element

Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Jun 18

Pickup: Free at Dealer

Add to Cart

1 - 4 of 4 results