Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Ash Cup Coin Holder with Lighter Element

SKU: ML3Z2504810AA

$75.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

Add to Cart

Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

SKU: LJ6Z7813300BB

$205.00

Shipping: Ships by Jul 4

Pickup: Free at Dealer

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Interior

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Escape 2022-2024 Easy Access Cargo Shade

$190.00

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$90.00

Escape 2020-2025 4pc Floor Liner Set for Gas Engines

$205.00

Escape 2020-2024 UVS 100 Custom Sunscreen

$109.00

Ford Large Soft-Sided Folding Cargo Organizer

$105.00

Ash Cup Coin Holder with Lighter Element

$75.00

Escape 2020-2025 Black Floor Liner, Tray Style, 4pc Set for Hybrid Engines

$205.00