Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

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                  2. Interior

                  Interior

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                  53 resultsfor "Interior"
                  Bronco Sport 2021-2025 4pc Floor Liners For Rubber Flooring

                  Bronco Sport 2021-2025 4pc Floor Liners For Rubber Flooring

                  SKU: MP1Z7813300BA

                  $205.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Large Soft-Sided Folding Cargo Organizer

                  Ford Large Soft-Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00A

                  $105.00

                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  Bronco Sport 2021-2025 UVS 100 Custom Sunscreen

                  SKU: VM1PZ78519A02A

                  $109.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco 84pc Roll-Up Tool Kit Set

                  Bronco 84pc Roll-Up Tool Kit Set

                  SKU: VM2DZ17003A

                  $349.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft-Sided Adjustable Cooler Bag

                  Ford Soft-Sided Adjustable Cooler Bag

                  SKU: HE5Z19H484A

                  $35.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Bronco Sport 2021-2025 4pc Floor Liners for Carpet Flooring

                  Bronco Sport 2021-2025 4pc Floor Liners for Carpet Flooring

                  SKU: MP1Z7813300AB

                  $205.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Soft Sided Folding Cargo Organizer

                  Ford Soft Sided Folding Cargo Organizer

                  SKU: HE5Z78115A00C

                  $90.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ash Cup Coin Holder Kit w/o Lighter Element

                  Ash Cup Coin Holder Kit w/o Lighter Element

                  SKU: 5L8Z7804810AAA

                  $35.00

                  Shipping: Ships by Aug 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Battery Jump Start Kit - GENIUS2

                  Battery Jump Start Kit - GENIUS2

                  SKU: VJL3Z10A765ES

                  $65.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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                  1 - 9 of 53 results