Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Products for:

                  1. Accessories/
                  2. Interior/
                  3. Floor Mats

                  Floor Mats

                  Products for:

                  Products for:

                  Number of Black commodities (3)

                  Number of Genuine Ford Accessory commodities (3)

                  commodities in range $101 - $200 (2)

                  commodities in range $201 - $500 (1)

                  Number of Accessories commodities (3)

                  3 results
                  Mustang 2015-2023 4pc Pony Logo All Weather Floor Liner Trays

                  Mustang 2015-2023 4pc Pony Logo All Weather Floor Liner Trays

                  SKU: HR3Z6313300AA

                  $205.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2026 2pc Black Carpeted Front Floor Mat Set 2-Piece Set with Black Pony Logo

                  Mustang 2015-2026 2pc Black Carpeted Front Floor Mat Set 2-Piece Set with Black Pony Logo

                  SKU: JR3Z6313300BB

                  $115.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2026 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  Mustang 2015-2026 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  SKU: JR3Z6313300BC

                  $110.00

                  Shipping: Ships by Sep 21
                  Pickup: Free at Dealer
                  Add to Cart
                  1
                  1 - 3 of 3 results