Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Floor Mats

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F-150 SuperCrew 2015-2025 4pc Black Carpet Floor Mat Set

$125.00

F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Vinyl Floor

$140.00

F-150 2010-2014 3pc All Weather Rubber Floor Mats

$150.00

F-150 Reg Cab 2021-2025 Front 2pc All Weather Floor Liner Tray for Carpet Floor

$140.00

F-150 Crew Cab 2012-2014 4pc Ebony Black Carpet Floor Mat Set

$125.00

F-150 Raptor SuperCab 2010-2014 3pc All Weather Rubber Floor Mats

$150.00

F-150 2010-2014 w/ Subwoofer 3pc All Weather Rubber Floor Mats

$150.00