Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2015-2023 w/ Subwoofer Cargo Area Liner

$130.00

Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

$150.00

Supercrew Low Profile Side Window Deflectors by Lund

$109.00

F-150 2010-2014 3pc All Weather Rubber Floor Mats

$150.00

Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00

F-150 2021-2025 Air Design® Matte Black Tailgate Applique

$339.00

F-150 2021-2025 Air Design® Tailgate Spoiler

$249.00

F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

$205.00

Explorer 2020-2025 Smoke Hood Deflector

$115.00

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Mustang 2015-2023 w/ Subwoofer Cargo Area Liner

$130.00

Super Duty Crew Cab 2012-2016 Black 3pc All Weather Rubber Floor Mats

$150.00

Supercrew Low Profile Side Window Deflectors by Lund

$109.00

F-150 2010-2014 3pc All Weather Rubber Floor Mats

$150.00

Mustang 2015-2023 Black 4pc All Weather Floor Liner Tray with Pony Logo

$205.00

F-150 2021-2025 Air Design® Matte Black Tailgate Applique

$339.00

F-150 2021-2025 Air Design® Tailgate Spoiler

$249.00

F-150 SuperCrew 2021-2025 3pc All Weather Floor Liner Tray for Vinyl Floor

$205.00

Explorer 2020-2025 Smoke Hood Deflector

$115.00