Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  Ranger 2024-2025 Black Textured Exterior Trim Body Armour Rocker Panel Protection for SuperCrew

                  SKU: VR1WZ1613208B

                  $289.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  C-MAX 2013-2018 Rear Bumper Protector

                  C-MAX 2013-2018 Rear Bumper Protector

                  SKU: DM5Z17B807AA

                  $100.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Tremor Logo Insert

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Tremor Logo Insert

                  SKU: VRC3Z16A550A

                  $389.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2024-2025 Front Lighted Ford Oval

                  Ranger 2024-2025 Front Lighted Ford Oval

                  SKU: VRB3Z8A224A

                  $289.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  Mustang 2022-2023 Air Design® Iconic Silver Side Scoop

                  SKU: VKR3Z63279D36AP

                  $269.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  Super Duty 2017-2022 Gatorback Splash Guards Front Pair

                  SKU: VHC3Z16A550E

                  $369.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

                  Super Duty 2023-2025 Gatorback Front Splash Guards w/Black Ford Oval

                  SKU: VPC3Z16A550B

                  $359.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2018-2020 Black Platinum Tailgate Applique

                  F-150 2018-2020 Black Platinum Tailgate Applique

                  SKU: VJL3Z9942528B

                  $59.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2011-2014 Trailer Brake Control

                  F-150 2011-2014 Trailer Brake Control

                  SKU: BL3Z19H332AA

                  $295.00

                  Shipping: Ships by Jun 23
                  Pickup: Free at Dealer
                  Add to Cart
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