Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  Super Duty Reg Cab SRW 2017-2022 Chrome Body Side & Bed Molding for 8.0' Bed

                  SKU: VHC3Z9910146A

                  $349.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  Covercraft Rear Row 60/40 Seat Covers w/o Armrest in Charcoal

                  SKU: VML3Z2663812J

                  $239.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  F-150 2021-2025 Fender Flares, Pocket Style, Paintable, Smooth by Husky Liners®

                  SKU: VML3Z16268BC

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  Fusion 2013-2020 Primed Rear Decklid Spoiler

                  SKU: DS7Z5444210AA

                  $360.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  Super Duty 2019-2022 Carhartt Gravel Protective Rear Row 60/40 Folding without Armrest Seat Covers

                  SKU: VKC3Z2663812BB

                  $299.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  SKU: VNZ6Z15600D20B

                  $239.00

                  Shipping: Ships by Jul 17
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  Mustang 2018-2020 Air Design® Magnetic Quarter Window Louvers

                  SKU: VJR3Z63280B10CE

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  Maverick 2022-2025 Covercraft Carhartt Gravel Front Seat Savers

                  SKU: VNZ6Z15600D20AB

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  Ranger 2019-2023 Covercraft Carhartt Protective Front Captain's Chair Seat Covers in Gravel

                  SKU: VKB3Z15600D20AC

                  $299.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
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