Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Console Vault Vehicle Safe

                  Ranger 2019-2023 Console Vault Vehicle Safe

                  SKU: VKB3Z9906202A

                  $349.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  Ranger 2023 UnderCover Left Hand Side Pivot Storage Box

                  SKU: VPB3Z17N004A

                  $229.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  Ranger SuperCrew 2019-2025 Polished Stainless Steel Door Sill Plates

                  SKU: VKB3Z99132A08C

                  $79.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Thule Rack Mounted Folding Kayak Carrier

                  Thule Rack Mounted Folding Kayak Carrier

                  SKU: VM1PZ7855100D

                  $349.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  Ranger 2019-2023 Heavy Duty Impact Bed Mat for 5.0' Bed

                  SKU: VKB3Z99112A15B

                  $249.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  Ranger Crew Cab 2020-2023 4pc All Weather Floor Liner Tray

                  SKU: LB3Z2613300AA

                  $205.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Splash Guards

                  Ranger 2019-2023 Front Splash Guards

                  SKU: KB3Z16A550AB

                  $60.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
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