Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Ranger 2019-2023 Bed Tray
                  colorblack

                  Ranger 2019-2023 Bed Tray

                  SKU: KB3Z99112A15DB

                  $230.00

                  -

                  $250.00

                  Pickup Required
                  Pickup: Free at Dealer
                  View details
                  Ranger 2019-2023 Bed Mat
                  colorblack

                  Ranger 2019-2023 Bed Mat

                  SKU: KB3Z99112A15A

                  $190.00

                  -

                  $210.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  View details
                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  Ranger SuperCab 2019-2023 Textured Bolt On Look Fender Flares

                  SKU: VKB3Z16268C

                  $499.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Horizontal Bed Cargo Net

                  Ranger 2019-2023 Horizontal Bed Cargo Net

                  SKU: KB3Z99550A66A

                  $70.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  Ranger 2019-2023 Front Captain's Chair Seat Covers in Charcoal Twill

                  SKU: VKB3Z15600D20B

                  $249.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  Ranger 2019-2023 Air Design® Satin Black Tailgate Applique

                  SKU: VKB3Z99425A34A

                  $309.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  Ranger 4WD 2019-2023 Chrome Tow Hook Kit

                  SKU: KB3Z17N808A

                  $95.00

                  Shipping: Ships by Jun 4
                  Pickup: Free at Dealer
                  Add to Cart
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