Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule Bike Frame Adapter

                  Thule Bike Frame Adapter

                  SKU: VDT4Z7855100E

                  $79.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima SKS Lock System Kit

                  Yakima SKS Lock System Kit

                  SKU: VKB3Z7821984A

                  $69.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima Medium Profile Bed Rack

                  Yakima Medium Profile Bed Rack

                  SKU: VKB3Z9955100D

                  $1,218.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Front Splash Guards

                  Ranger 2019-2023 Front Splash Guards

                  SKU: KB3Z16A550AB

                  $60.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 6.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BB

                  $2,809.00+ $266.00 Installation

                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  Ranger 2019-2022 Magnetic Bed Cap for 5.0' Bed, Paint Code J7 - NON-RETURNABLE

                  SKU: VLB3Z99501A42AB

                  $2,759.00+ $266.00 Installation

                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  Ranger 2019-2023 Leer Group Hard Folding 4 Panel 6.0 Bed Cover

                  SKU: VPB3Z99501A42B

                  $1,599.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  Ranger 2019-2023 Embark Retractable Tonneau Cover for 5.0' Bed

                  SKU: VKB3Z99501A42EE

                  $2,249.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Ranger 2019-2022 Rapid Red Bed Cap for 6.0' Bed, Paint Code D4 - NON-RETURNABLE

                  Ranger 2019-2022 Rapid Red Bed Cap for 6.0' Bed, Paint Code D4 - NON-RETURNABLE

                  SKU: VLB3Z99501A42BG

                  $2,809.00+ $266.00 Installation

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