Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  Mustang 2024-2025 Black Cargo Area Protector For Vehicles without Subwoofer

                  SKU: PR3Z7811600BA

                  $170.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  SKU: JR3Z6313300BC

                  $110.00

                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  Mustang 2024-2025, Carpeted Floor Mats with GT Logo, 2-piece set

                  SKU: PR3Z6313300CG

                  $120.00

                  Shipping: Ships by Jun 22
                  Dealer Pickup: Not Available
                  Add to Cart
                  NOCO GB-50 Battery Jump Start Pack

                  NOCO GB-50 Battery Jump Start Pack

                  SKU: VJL3Z10A765DS

                  $199.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  Mustang 2024-2025 Air Design® Air Curtain Set for Base Model

                  SKU: VPR3Z17626B

                  $169.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  Mustang 2024-2025 Pet Rear Seat Cover, Coupe Only - Not Compatible with Convertible

                  SKU: VRR3Z1863812A

                  $159.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
                  Off-Road Assistance Kit With Ford Logo

                  Off-Road Assistance Kit With Ford Logo

                  SKU: VNK4Z19F515A

                  $199.00

                  Shipping: Ships by Jun 22
                  Pickup: Free at Dealer
                  Add to Cart
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