Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  First Aid Kit with Ford Logo

                  First Aid Kit with Ford Logo

                  SKU: VFL3Z19F515CB

                  $39.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

                  Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

                  SKU: VMR3Z63279D36AE

                  $269.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Ford Perimeter Plus Vehicle Security System

                  Ford Perimeter Plus Vehicle Security System

                  SKU: KN1Z19A361A

                  $255.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

                  SKU: VJR3Z63280B10CK

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  Mustang 2021-2023 Black & White Full Vehicle Cover for High Wing Models

                  SKU: VMR3Z19A412G

                  $299.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
                  Add to Cart
                  Overland Stand Alone Changing Room/Shower

                  Overland Stand Alone Changing Room/Shower

                  SKU: VNB3Z99000C38C

                  $319.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  Mustang 2022-2023 Air Design® Eruption Green Side Scoop

                  SKU: VKR3Z63279D36AF

                  $269.00

                  Shipping: More inventory coming soon
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                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  Mustang 2022-2023 Air Design® Chroma Crystal Blue Side Scoop

                  SKU: VKR3Z63279D36AA

                  $269.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
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                  RIGID® Off-Road Under Body/Rock White Light Kit

                  RIGID® Off-Road Under Body/Rock White Light Kit

                  SKU: M15200RUN

                  $425.00

                  Shipping: Ships by May 6
                  Pickup: Free at Dealer
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