Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang 2018-2023 Air Design® Shadow Black Side Quarter Panel Scoop

$269.00

Mustang 2021-2023 Air Design® Carbonized Gray Side Scoop

$269.00

Mustang 2021-2023 Air Design® Cactus Gray Side Scoop

$269.00

Mustang 2018-2023 Air Design® Oxford White Quarter Window Louvers

$269.00

Mustang 2021 Air Design® Grabber Yellow Side Scoop

$269.00

Mustang 2018-2023 Air Design® Oxford White Side Quarter Panel Scoop

$269.00

Mustang 2020-2023 Air Design® Lucid Red Side Quarter Panel Scoop

$269.00

Mustang 2018-2023 Air Design® Matte Black Front Splitter Kit

$259.00

Mustang 2021 Air Design® Anti Matter Blue Side Scoop

$269.00