Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  Mustang 2015-2020 Matte Black Hood Cowl Stripe Kit

                  SKU: VFR3Z6320000G

                  $149.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  Mustang 2015-2025 Black 2-Piece Set Front Carpet Floor Mats w/Pony Logo

                  SKU: JR3Z6313300BC

                  $110.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  SKU: VJR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Bi-Directional Antenna Kit

                  Remote Start System Bi-Directional Antenna Kit

                  SKU: DL3Z15603C

                  $80.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2024 Envelope Style Cargo Net

                  Mustang 2015-2024 Envelope Style Cargo Net

                  SKU: FR3Z63550A66A

                  $70.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  Mustang 2015-2023 Gloss White Speed Stripe Kit

                  SKU: VFR3Z6320000D

                  $79.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  SKU: M7213M8SB

                  $110.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
                  Remote Start System Long Range One Way Key Fob

                  Remote Start System Long Range One Way Key Fob

                  SKU: DS7Z15K601F

                  $60.00

                  Shipping: Ships by May 7
                  Pickup: Free at Dealer
                  Add to Cart
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