Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  Mustang 2015-2023 Air Design® Matte Black Quarter Window Louvers

                  SKU: VJR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2021 Bullitt White Shift Knob

                  Mustang 2015-2021 Bullitt White Shift Knob

                  SKU: M7213M8B

                  $150.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance Black 6-Speed Shift Knob

                  SKU: M7213M8SB

                  $110.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang GT350 2015-2019 Ford Performance White 6-Speed Shift Knob

                  Mustang GT350 2015-2019 Ford Performance White 6-Speed Shift Knob

                  SKU: M7213M8SW

                  $110.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

                  Mustang 2015-2023 Matte Black HP Performance Pack 19" x 9.5" & 19" x 10" Wheel Kit with TPMS Kit

                  SKU: M1007KDC19MB

                  $1,480.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang Mach 1 2023 5-Spoke 19" X 9.5" & 19" X 10" Wheel Kit

                  Mustang Mach 1 2023 5-Spoke 19" X 9.5" & 19" X 10" Wheel Kit

                  SKU: M1007KMACH1S

                  $1,305.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  Mustang 2015-2023 Air Design® Satin Black Side Quarter Panel Scoop

                  SKU: VGR3Z63280B10A

                  $199.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

                  Mustang 2015-2020 Matte Black Dual Hood Custom Stripe Kit

                  SKU: VFR3Z6320000E

                  $129.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  Mustang and F-150 TPMS SENSOR AND ACTIVATION TOOL KIT

                  SKU: M1180B

                  $145.00

                  Shipping: Ships by May 8
                  Pickup: Free at Dealer
                  Add to Cart
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