Customer Viewpoint Ratings and Reviews

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Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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Mustang Mach-E 2021-2025 Car Cover with Charge Port Access

Mustang Mach-E 2021-2025 Car Cover with Charge Port Access

SKU: VNJ8Z19A412A

$459.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

Thule Rack Mounted Upright Bicycle Carrier for 1 Bike

SKU: VM1PZ7855100K

$259.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

Mustang Mach-E 2021-2025 Thule Clamp On Cross Bar Kit

SKU: VMK9Z7855100A

$769.00

Shipping: Ships by Jul 5

Pickup: Free at Dealer

Add to Cart

28 - 30 of 30 results