Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Thule X-Large Rack Mounted Cargo Box

                  Thule X-Large Rack Mounted Cargo Box

                  SKU: VM1PZ7855100H

                  $799.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Keyless Entry Keypad

                  Keyless Entry Keypad

                  SKU: SK4Z14A626A

                  $150.00

                  + $56.00 Installation
                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  NOCO GB-40 Battery Jump Start Pack

                  NOCO GB-40 Battery Jump Start Pack

                  SKU: VJL3Z10A765AS

                  $139.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  Maverick 2022-2025 Thule Roof Rack Cross Bar Kit

                  SKU: VNZ6Z7855100B

                  $769.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2024 Leer Group Area 51 Premium Low Profile Bed Cap, Paint Code KU - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Area 51 Premium Low Profile Bed Cap, Paint Code KU - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BA

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  Maverick 2022-2024 Leer Group Alto Blue TC Gray Premium Low Profile Bed Cap, Paint Code L3 - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BF

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  Maverick 2022-2025 Bushwacker Preassembled Pocket Style Textured Black Satin Fender Flare

                  SKU: VNZ6Z16268B

                  $549.00

                  Shipping: Ships by Jun 21
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  Maverick 2022-2025 TAG Cactus Gray SnugTop Sport Bed Cap, Paint Code NE - NON-RETURNABLE

                  SKU: VNZ6Z99501A42AH

                  $4,499.00

                  + $266.00 Installation
                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  Maverick 2024-2025 Leer Group Azure Gray/Aura Blue Premium Low Profile Bed Cap - NON-RETURNABLE

                  SKU: VPZ6Z99501A42BN

                  $4,599.00

                  + $266.00 Installation
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