Customer Viewpoint Ratings and Reviews

close Customer Viewpoint Ratings and Reviews

Who leaves ratings and reviews?

Ratings and reviews are provided by customers who have either purchased a vehicle or visited a dealership for service.

How are ratings and reviews collected?

Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier.

Can dealerships edit or remove reviews?

No. Ford personnel and/or dealership personnel cannot modify or remove reviews.

Are reviews modified or monitored before being published?

MaritzCX moderates public reviews to ensure they contain content that meet Review guidelines, such as:

‣No Profanity or inappropriate defamatory remarks

‣Fraud

‣No Personal Identifying information (e.g., customer phone number or email)

‣No Competitor references (e.g., another brand or dealership)

‣Dangerous behavior (e.g. threatening to harm employees or others)

‣Lack of adequate text (e.g., symbols, emoji’s and random letters)

Reviews on the product and not the customer’s Sales or Service experience

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                  Maverick 2024-2025 Illuminated Door Sill Plates

                  Maverick 2024-2025 Illuminated Door Sill Plates

                  SKU: VRL4Z99132A08A

                  $213.73

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  Maverick 2022-2025 Advantage Hard Folding Cover Bed Cover

                  SKU: VNZ6Z99501A42F

                  $1,329.00

                  Pickup Required
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Leer Group Premium Low Profile Bed Cap
                  colorabsolute black
                  colorhot pepper red
                  coloriconic silver
                  colorcactus gray
                  colorcarbonized gray
                  coloroxford white

                  Maverick 2022-2025 Leer Group Premium Low Profile Bed Cap

                  SKU: VPZ6Z99501A42BC

                  $4,599.00

                  + $266.00 Installation
                  Maverick 2025 Leer Group Premium Low Profile Bed Cap
                  colorruby red
                  colorvelocity blue
                  colorspace white
                  coloreruption green

                  Maverick 2025 Leer Group Premium Low Profile Bed Cap

                  SKU: VPZ6Z99501A42BP

                  $4,599.00

                  + $266.00 Installation
                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  Thule Flat Top Rack-Mounted Ski/Snowboard Carrier - Carries 6 Pairs of Skis or 4 Snowboards

                  SKU: VM1PZ7855100G

                  $379.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 REV Hard Roll-Up Bed Cover for 4.5 Bed

                  Maverick 2022-2025 REV Hard Roll-Up Bed Cover for 4.5 Bed

                  SKU: VNZ6Z99501A42K

                  $1,219.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2025, Front Lower Spoiler by Air Design

                  Maverick 2025, Front Lower Spoiler by Air Design

                  SKU: VSZ6Z17626A

                  $439.00

                  Shipping: More inventory coming soon
                  Pickup: Free at Dealer
                  Add to Cart
                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  Yakima® Rack Mounted Kayak Carrier w/o Lock

                  SKU: VKB3Z7855100EB

                  $209.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  Maverick 2022-2025 Covercraft Twill Charcoal Front Seat Savers

                  SKU: VNZ6Z15600D20B

                  $239.00

                  Shipping: Ships by Jun 20
                  Pickup: Free at Dealer
                  Add to Cart
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